Last Updated: 27 September 2026
This policy explains shipping and delivery for orders placed through www.xikatees.in.
1. Shipping Locations
We ship within India only. International shipping is not available.
2. Order Processing & Estimated Delivery
The estimated delivery time, including order processing and shipping, is 7–8 business days from the date the order is placed. Business days exclude Sundays and public holidays. This is an estimate, not a guaranteed delivery date.
3. Shipping Charges
Shipping is free on all orders within India.
4. Order Tracking
Where tracking is available, tracking details will be shared after dispatch. Tracking information may take some time to appear in the courier’s system.
5. Delivery Information
Please provide an accurate and complete delivery address, PIN code and contact number at checkout. If you notice an error, contact us through our Contact Us page as soon as possible. Changes may not be possible once an order is being processed or has been dispatched.
If delivery cannot be completed because the address is incorrect or incomplete, or the recipient is unavailable or refuses delivery, the shipment may be returned. Re-shipping charges may apply in these circumstances, where appropriate and permitted by law.
6. Delivery Exceptions
If your order is delayed, missing, or otherwise affected by a delivery problem, contact us through our Contact Us page with your order number. We will review the shipment information and, where appropriate, coordinate with the relevant fulfilment or courier provider.
Nothing in this policy limits any rights or remedies available under applicable Indian consumer protection law.